Exchange, Return & Refund
Our exchange & return policy lasts for 7 days from the date of receiving your order.
How to get a exchange/ refund?
To be approved for exchange/ refund, product must be in original condition, with original packaging, and in the same condition that you received it.
How to request for a exchange/ refund?
Please email us @ [email protected] by stating the following details:
- Subject: Refund/ Exchange
- Order Number:
- Product Name:
- Quantity:
- Reason:
- Photo/ Proof:
Please take note all return cost will be borne by you.
Our quality control team will carry out the inspection upon receiving the returned order, we will email you the approval status of the refund by email.